Proudly I accepted the invitation by HSH Prince Albert II to join The Monaco Digital Advisory Council. This council helps guide the principality through a journey of digital transformation. The goal is for Monaco to become a world-class smart city or city state not only to serve its own citizens but also to provide a good […]
The brilliance of Mitch Jackson’s approach to social media is that he somehow manages to be consistently omnipresent across a number of different channels and the fact that he is doing so while still preserving the human empathetic touch that characterizes his core value of simply being a good person.
In a time when products are increasingly similar, it is more difficult to stand out. As a long-time expert in how excellent customer service provides a frontier along which you can still differentiate yourself from competition, Shep Hyken, who was kind enough to provide me with a review copy, is uniquely positioned to capture what […]
Enjoyed a very enlightening talk by Deborah Gardner CMP (Certified Meeting Professional) at the monthly meeting of NSAGLAC (National Speakers Association, Greater Los Angeles Chapter). Deborah Gardner has a rich background to draw upon including qualifying for the 1980 Moscow Olympics that the US boycotted and serving as a Marine. At this meeting, however, Deborah […]
Michael Stelzner, CEO and Founder of Social Media Examiner, kicked off Social Media Marketing World 2018 with a bang in the form of a keynote in which he began by instilling fear amongst the thousands of marketers in attendance. Simply put, marketers cannot go on as usual expecting to have meaningful reach and engagement unless […]