UPDATE February 4, 2019: Thank you for all your submissions! Today, all teams have selected projects to work with and I don’t need any more submissions this semester so I am closing the survey. If you were lucky that a team selected your project, you should hear from them this week. If not, thank you […]
Proudly I accepted the invitation by HSH Prince Albert II to join The Monaco Digital Advisory Council. This council helps guide the principality through a journey of digital transformation. The goal is for Monaco to become a world-class smart city or city state not only to serve its own citizens but also to provide a good […]
The brilliance of Mitch Jackson’s approach to social media is that he somehow manages to be consistently omnipresent across a number of different channels and the fact that he is doing so while still preserving the human empathetic touch that characterizes his core value of simply being a good person.
In a time when products are increasingly similar, it is more difficult to stand out. As a long-time expert in how excellent customer service provides a frontier along which you can still differentiate yourself from competition, Shep Hyken, who was kind enough to provide me with a review copy, is uniquely positioned to capture what […]
Enjoyed a very enlightening talk by Deborah Gardner CMP (Certified Meeting Professional) at the monthly meeting of NSAGLAC (National Speakers Association, Greater Los Angeles Chapter). Deborah Gardner has a rich background to draw upon including qualifying for the 1980 Moscow Olympics that the US boycotted and serving as a Marine. At this meeting, however, Deborah […]