Welcome to the free Content Library offered by TSMP-The Social Media Professor that should be viewable below if you have signed in as a free member. [Click here to sign up.]
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To begin with, please enjoy the set of three pdfs below that is a report on How to Manage a Social Media Crisis.
I am still in the process of packaging more materials that I think that you will find valuable and I will keep you posted as a populate this page with content. Also, please feel free to suggest specific types of content that you would find particularly valuable.
Thank you for your interest!